Rent

Emergency Contacts for Tenants

Are you a tenant with an emergency maintenance issue?

WHAT IS AN EMERGENCY REPAIR?

Refer to the extract from the Legislation below for what is classified as an Emergency Repair :

RTRA ACT 2008
Section 214 – Meaning of emergency repairs
Emergency repairs are works needed to repair any of the following-
a)      a burst water service or a serious water service leak;
b)      a blocked or broken lavatory system;
c)       a serious roof leak;
d)      a gas leak
e)      a dangerous electrical fault;
f)       flooding or serious flood damage
g)      serious storm, fire or impact damage
h)      a failure or breakdown of the gas, electricity or water supply to premises;
i)        a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;
j)        a fault or damage that makes premises unsafe or insecure
k)      a fault or damage likely to injure a person, damage Property or unduly inconvenience a Tenant of premises;
l)        a serious fault in a staircase, lift or other common area of premises that unduly inconveniences a Tenant in gaining access to, or using, the premises.

Following is a list of available tradespeople to assist if you require repairs

EMERGENCY CONTACTS

CONTACT TELEPHONE
Emergency Trades
Electrician
Speedy Electrical0407 257 239Not available public holidays
Garage Doors
Action Garage doors0438 704 430
Glass Replacement
True Blue Glass3209 8774 or 1800 672 522
Keys and Locks
North Brisbane Locksmiths0419 645 988
Plumbing
Tanks Plumbing0411 724 787Electric & Gas Hot Water Systems
Conrad Martens Plumbing3878 4444Electric & Gas Hot Water Systems
Duckies Plumbing0407 113 922
Roofing
KWR Roofing0411 579 105Including Tiled Roofing
Makesafe roofing0403 460 402
Police – Fire – AmbulanceTriple Zero (000)

112 from Mobiles

www.police.qld.gov.au

www.ambulance.qld.gov.au/index.html

www.qfes.qld.gov.au

QLD General Warnings1900 969 922www.bom.gov.au/qld/index.shtml
QLD Tropical Cyclone Warnings1300 659 212www.bom.gov.au/cyclone
QLD Land Weather & Flood Warnings1300 659 219www.bom.gov.au/qld/flood/
QLD Disaster Management Services1300 369 003www.disaster.qld.gov.au
State Emergency Service13 QGOV (13 74 68)www.ses.qld.gov.au
Bush Fire WarningsTriple Zero (000)www.fire.qld.gov.au
QLD Dept of Community Safety13 QGOV (13 74 68)www.communitysafety.qld.gov.au
QLD Dept of State Development, Infrastructure and Planning13 QGOV (13 74 68)

07 3452 7009

http://www.dsdip.qld.gov.au/
QLD Disaster Warnings and Alerts 1300 369 003www.disaster.qld.gov.au/Warnings_and_Alerts
ABC Local Radio139 994

07 3377 5222 (State Office located in Brisbane)

www.abc.net.au/local
ABC Local Radio Frequency Finder139 994

07 3377 5222

(State Office located in Brisbane)

www.abc.net.au/rn/frequency/qld/
Commercial Radio Australian (CRA)02 9281 6577www.commercialradio.com.au/
Local Government Directory07 3000 2222www.qldcouncils.com.au
QLD Hospitals and Health13 HEALTH

(13 432 584)

www.health.qld.gov.au
Downed power lines
South East QLDEnergex: 13 19 62www.energex.com.au
Supply and outages
South East QLDEnergex : 13 62 62www.energex.com.au
Telstra132 203www.telstra.com.au
Optus1300 131 242www.optus.com.au
Brisbane City Council 3403 8888http://www.brisbane.qld.gov.au/
Origin 132 461https://www.originenergy.com.au/for-home.html
SES132 500

http://www.emergency.qld.gov.au/ses/